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Our aim is to ship your order in the most efficient manner possible. All orders will be processed within 24-48 hours, if the items are in stock. Shipping cost will reflect the approximate weight and dimensions of your order.


Inspect your items fully upon receipt of delivery. All claims for broken items must be reported within 10 days, and returns must be preauthorized.

Standard items may be returned within 10 days of receipt for an exchange or refund, excluding shipping costs. Shipping arrangements are the responsibility of the purchaser upon return of non damaged items.

All returned merchandise must be preauthorized and have a RMA number . You can either email cs@classictouchdecor.com, call 88-388-6824 , or fax to 718-305-5883 and submit your name, invoice number, and details of the product being returned. Subsequently, customer service will provide you with a RMA#. All returned merchandise must be returned in the original packaging, and credit will be issued upon receipt of the item.

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